What is included in my bi-weekly housekeeping service?
- Housekeeping will enter your suite bi-weekly. During your service, they will change all linens, replace your towels, clean the bathroom and living areas, and refresh your basic amenities such as toilet paper, garbage bags, and facial tissues.
- Housekeeping will be disposing of all your garbage and recycling that is placed in the proper bin.
- Please also be mindful that our team will only clean around your belongings, so to ensure the most effective service, please put as many items as possible away prior. We also ask that you kindly ensure there is no "Do Not Disturb" sign on your door on your housekeeping day.
Where is the garbage and recycling?
- There are two trash/recycling chutes located on level 4. The East chute is located between residences #436 and #437, and the west chute is located across the hallway from residence #411.
- All boxes and large/bulky items should be broken down and disposed of in the overflow bins located on the 1st floor of the parking garage near the loading area.
How do I operate the safe?
- You need to set up a code first. Type in 4 digits followed by the # key. To unlock, type in the same 4 digits, and it will unlock automatically.
What is the Wi-Fi network and password?
Network: LEVEL
Password: GuestsR#1
For network questions/concerns, please contact Safety NetAccess Customer Support at 1 (888)-918-9850
